Questions? Answered.

Start with a free consultation. We get to know your business, your goals, and your budget, then put together a plan that fits. If we are a good match, onboarding happens within the first week.

Onboarding takes about one week. We collect brand assets, account access, and business details. Then we run a strategy workshop, set up tracking, and build your first content calendar or campaign plan.

We figure that out together during your free consultation. We look at where you are now, what you want to achieve, and what makes sense for your budget. Most clients start with one service and add more over time.

Restaurants, retail, real estate, salons, tech startups, and professional services, mostly in Ottawa. We know these industries well because we have been doing this work in them for years.

Yes. We work with what you already have and keep things consistent. If you need a refresh or don't have brand guidelines yet, we can build those out as part of our branding service.

Most clients see increased engagement within 2 to 4 weeks. Significant growth in traffic, leads, and revenue typically develops over 2 to 3 months of consistent execution.

You receive a detailed monthly report covering engagement, reach, traffic, leads, and ROI. We focus on metrics that tie directly to your business goals, not vanity numbers.

We review performance weekly and adjust proactively. If something is not delivering, we pivot quickly. Our month-to-month agreements mean you are never locked in.

Most plans include 20 to 30 posts per month across your chosen platforms. We tailor volume to your goals and budget during onboarding.

We handle everything from copywriting to graphic design. We may ask you for photos or behind-the-scenes material occasionally, but the creative heavy lifting is on us.

We manage Instagram, TikTok, Facebook, LinkedIn, and YouTube. We recommend the best mix based on where your audience spends their time.

During onboarding we run a brand voice workshop where we define tone, vocabulary, and messaging pillars. This becomes a living guide the whole team follows.

Yes. We monitor comments and DMs during business hours, respond on your behalf using your brand voice, and escalate anything that needs your personal attention.

Both options are available. Many clients send us raw clips from their phone and we handle editing, graphics, and optimization. On-location shoots are available as an add-on.

We specialize in short-form vertical video (Reels, TikToks, Shorts) but also produce longer YouTube content, product demos, testimonials, and motion graphics.

Standard plans include 8 to 12 short-form videos per month. We can scale up depending on your content needs and budget.

Yes, every video includes burned-in captions. This boosts accessibility and engagement since most social media videos are watched without sound.

Standard turnaround is 3 to 5 business days per batch. Rush delivery is available for time-sensitive content.

Absolutely. We research trending audio weekly and pair your content with sounds that maximize algorithmic reach on each platform.

Yes. We optimize aspect ratios, captions, and hooks for each platform so a single shoot can yield content for Instagram, TikTok, YouTube, and Facebook.

We present 3 distinct logo concepts. After you choose a direction, we refine it through 2 to 3 rounds of revisions until it is perfect.

The brand guide covers logo usage rules, color palette with hex codes, typography system, imagery style, brand voice and tone, and do/don't examples.

Yes. Business card design is included in most branding packages. Stationery (letterhead, envelopes) and packaging are available as add-ons.

A typical branding project takes 3 to 5 weeks from kickoff to final delivery, depending on revision cycles and scope.

Yes. You receive full ownership of all logo files, brand assets, and guidelines in formats ready for print and digital use.