Service FAQ
Short-form & social media
services FAQ.
Practical details about working with QUE Media, from onboarding and collaboration to reporting and pricing. Can't find your answer? Reach out and we will help.
Getting Started
01 · 3 questions
It starts with a free consultation. We learn about your business, goals, and budget, then recommend a tailored plan. If it is a good fit, we kick off with an onboarding session within the first week.
Onboarding takes about one week. We collect brand assets, account access, and business details. Then we run a strategy workshop, set up tracking, and build your first content calendar or campaign plan.
During your free consultation we assess your current presence, goals, and budget to recommend the best starting point. Many clients begin with one service and add more as they grow.
Working Together
02 · 3 questions
Each client gets a dedicated point of contact. We communicate via email and Slack (or your preferred tool) and hold monthly strategy calls. You will never feel out of the loop.
As much or as little as you like. Some clients prefer to approve every post; others trust us to run autonomously. We adapt to your preferred level of involvement.
Absolutely. Revisions are built into our process. We welcome feedback and typically turn around changes within 1 to 2 business days.
Results & Reporting
03 · 3 questions
You receive a detailed monthly report covering engagement, reach, traffic, leads, and ROI. We focus on metrics that tie directly to your business goals, not vanity numbers.
Most clients see increased engagement within 2 to 4 weeks. Significant growth in traffic, leads, and revenue typically develops over 2 to 3 months of consistent execution.
We review performance weekly and adjust proactively. If something is not delivering, we pivot quickly. Our month-to-month agreements mean you are never locked in.
Pricing & Contracts
04 · 3 questions
No. We offer month-to-month agreements. We believe in earning your business through results, not contracts. Most clients stay for years because they love what we deliver.
Pricing depends on the services you need and the scope of work. We offer tiered packages and custom plans. Your free consultation includes a detailed quote with no obligations.
No. We are transparent about pricing from day one. Ad spend budgets are separate from management fees, and we will always discuss costs before incurring them.
Still have
questions?
Book a free consultation and we will walk you through everything.